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Let’s Confirm My Dentist Appointment

In order to confirm your appointment, we kindly request a $44 Booking Deposit that will cover your consultation fee on your appointment day . You can do this payment over the phone with our lovely receptionist. If you’re not comfortable providing your card details over the phone, we completely understand. You could easily here:

In instances where you need to reschedule or cancel your appointment, please call the surgery phone on 07 3924 5225 and leave a message if we did not answer. Keep in mind the cancellation/reschedule policy. (At least 1 business day notice is required if you need to cancel or change your appointment. The $44 deposit goes towards your consultation fee on the day of your appointment. Failure to reschedule your appointment at least 24 hours in advance will result in loss of booking fee. No exceptions.This is because we are unable to offer that time slot to other patients on short notice. We appreciate your understanding and cooperation in this matter. Please note, if you cancel last minute on more than 2 occasions you will be asked to pay a $100 booking fee that will go towards your treatment).

One business day means one day except any Saturday, any Sunday, or any day which is a legal holiday or any day on which banking institutions are required by law or other governmental action to close.

Thank you for choosing us for your dental care and needs. If you have any questions or concerns, please don’t hesitate to let us know.